This individual will be responsible for fielding all technology support requests via telephone, email, or helpdesk website. The Helpdesk Technician will also perform duties such as receiving incoming deliveries, inventory, and diagnosing and repairing hardware and software problems. Must possess skills of organization, communication, and ability to prioritize and escalate as necessary.
Special Requirements: (Certification, training, specialty skills or previous experience)
1. Knowledge of English, and ability to communicate effectively using district communication tools.
2. Ability to coordinate repair and maintenance of equipment with district technology specialists and other support staff.
3. Must be able to conduct basic troubleshooting procedures at the desktop level over the phone, email, or website.
4. Able to work closely with the District Technology Team and building technology coordinators.
5. Reasonable knowledge of District procedures related to purchasing and inventory.
6. Must be able to lift, transport, or carry weights up to 72 pounds and possess a valid Oregon driver’s license.
7. Participate in professional development activities to maintain technology skills appropriate to the job.
8. Must be able to perform technical duties as required by the position.
9. Associate’s degree or equivalent and information technology background highly desirable.
10. Must demonstrate excellent attendance and punctuality.
NUMBER OF HOURS PER DAY: 8.0 HOURS PER DAY
NUMBER OF DAYS WORKED PER SCHOOL YEAR: 260 DAYS PER YEAR
HOURLY RATE OF PAY: $24.65 - $34.67 PER HOUR (RANGE 15)
All applicants must apply online at: https://oregoncity.tedk12.com/hire/index.aspx
Applicants recommended for conditional employment are required to be fingerprinted and have a criminal record check at their own expense (presently $12.50 per employee).
Oregon City School District is an Equal Opportunity Employer. We hire and promote without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, veteran status, familial status, genetic information, and/or disability of employee, with or without reasonable accommodations, is able to perform the essential functions of the position.